If you are unable to locate your owner's manual we have included links to them below for your ease of reference.

HotSpring 2009 manual

Limelight 2009 manual

Tiger River 2006 manual

Hotspot 2009 manual

Solana 2009 manual

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Should you experience any problem whatsoever, please do not hesitate to contact us for some free advice. Here are some tips to help you to diagnose and rectify some of the more common new owner teething problems yourself, if you choose to do so:

GENERAL OPERATION TROUBLESHOOTING GUIDE
Problem	Probable causes	Solutions
Entire spa is inoperative	Power failure GFCI tripped Heater high-limit thermostat tripped Spa lock activated	Check power source Reset GFCI; call for service if it will not reset Disconnect power for at least thirty seconds to reset heater high limit. If it will not reset, check for clogged filters. If tripping continues, call for service. Deactivate spa lock
Spa does not heat; jets and lights operate (Green logo "Ready" and Blue logo "Power" indicators are blinking)	Integrated pressure switch open Circulation pump thermal cut-off tripped	Check for clogged filters, integrated pressure switch will reset when the flow of water through the heater has been restored. Call for service if the heater trips frequently. Check for clogged filters or air locks in plumbing. Disconnect power to the spa, allow circulation pump to cool. Circulation pump thermal cut-off will reset when pump has cooled and power is reapplied. Call for service if circulation pump thermal cut off trips frequently.
Jets weak or surging	Spa water level too low Filters clogged Comfort Control lever closed	Add water Clean filters Open Comfort Control lever
Light inoperative	Spa lock activated Light wiring or assembly is faulty	Deactivate spa lock Replace light assembly
Moto-Massage jet inoperative or erratic	Comfort Control valves closed Filters Clogged	Open Comfort Control levers Clean filters
Blue Logo "Power" indicator blinking	Heater high-limit thermostat tripped	Disconnect power for at least thirty seconds to reset heater high limit. If it will not reset, check for clogged filters. If tripping continues, call for service.
Green Logo "Ready" indicator blinking	Temperature sensor problem	Disconnect power for at least thirty seconds. If blinking continues, call for service.

SPA WATER MAINTENANCE TROUBLESHOOTING GUIDE
Problem	Probable causes	Solutions
Cloudy Water	Dirty filters Excessive oils / organic matter Improper sanitization Suspended particles / organic matter Overused or old water	Clean filters Shock spa with santizer Add sanitizer Adjust pH and/or alkalinity to recommended range Run jet pumps(s) and clean filters Drain and refill the spa
Water odor	Excessive organics in water Improper sanitization Low pH	Shock spa with sanitizer Add sanitizer adjust pH to recommended range
Chlorine Odor	Chloramine level too high Low pH	Shock spa with sanitizer Adjust pH to recommended range
Musty Odor	Bacteria or algae growth	Shock spa with sanitizer - if problem is visible or persistent, drain, clean and refill the spa
Organic buildup / scum ring around spa	Build up of oils and dirt	Wipe off scum with clean rag - if severe drain the spa, use a spa surface and tile cleaner to remove the scum and refill the spa
Algae Growth	High pH Low sanitizer level	Shock spa with sanitizer and adjust pH Shock spa with sanitizer and maintain sanitizer level
Eye Irritation	Low pH Low sanitizer level	Adjust pH Shock spa with sanitizer and maintain sanitizer level
Skin Irritation / Rash	Unsanitary water Free chlorine level above 5 ppm	Shock spa with sanitizer and maintain sanitizer level Allow free chlorine level to drop below 5 ppm before spa use
Stains	Total alkalinity and/or pH too low High iron or copper in source water	Adjust total alkalinity and/or pH Use a metal deposit inhibitor
Scale	High calcium content in water - total alkalinity and pH too high	Adjust total alkalinity and pH - if scale requires removal, drain the spa, scrub off the scale, refill the spa and balance the water