0800 849 2468
01245 392 630
service@hottubassist.co.uk

Hot Tub Assist look forward to taking care of all your hot tub servicing, repairs and exercise pool needs, whether you are located in Lands End in the West, Isle of Wight in the South, Ramsgate in the South East, Aberystwyth in Wales, Grimsby in the North East, or Berwick-upon-Tweed in the North as a national company we have got you covered!


Our Service Consultants and Delivery & Installation Controller who are based at our head office in Chelmsford, Essex, UK. are on hand to provide you with service or installation advice, or book a service technician visit if required, or arrange your spa or hot tub move, delivery or installation for you. If you simply require some help with your spa maintenance then we are here to guide you.


See our range of services

Hot Tub Assist Ltd. (HTA) are very knowledgeable and technically expertised on the wide range of makes and brands of spas including Caldera®, Aegean, Catalina, L.A.Spas, Hotspring, Hydropool, Beachcomber, Clearwater, Dimension One, Roto, Sapphire, Saratoga, Signature, Spa Form, Strong and Vita.


Hot Tub Assist are also the ONLY appointed delivery, installation and serivce provider to Hotspring World UK. The Watkins Manufactured spas, include Hotspring®, Tiger River®, Limelight®, Hot Spot®, Solana®, and Sanum®. And if you own a Rapid River or Riptide exercise pool we have specialised knowledge on the entire range.

ALL of HTA's Service Technicians have been fully trained and certified at the Watkins factory based in San Diego, USA. and have a long history of working within the Hot Tub/Spa and Exercise Pool industry. We have regionally based technicians in Nottingham covering the Midlands and the North; Bristol covering the West and Wales; and Essex covering the South and South East, providing quick Hot Tub Repair response times and all on a flat rate call out fee that includes VAT and your first hours labour with NO additional mileage charges!


Our shop has a range of the necessary spa chemicals for both chlorine and bromine sanitisation, and filters and other spa accessories such as covers lifters and steps, plus more, and if you require a replacement spa cover/lid then call our freephone number and speak to one of our fully trained customer care consultants and they will be happy to assist you.


Visit the HTA spa shop

With a range of maintenance plans to suit your budget and requirements for 'after warranty care' and an annual service agreement for clients who have busy lives, HTA have carefully considered your wants and wishes.


Check out the HTA maintenance plans

Hot Tub Assist also has a hot tub repair centre so if you want your spa fixed and it requires a specialist off site repair we can arrange for our delivery team to collect your spa and redeliver it to your home following repairs in our purpose built hot tub barn workshop.

HTA is proud to be a member of Simply Fundraising in supporting the people that you care about, and if you give your support too, your loyalty and good deeds will be rewarded.

Download the HTA Corporate Supporter - Face-to-Face Supporter Registration Form »


Hot Tub Assist are members of BISHTA - the British and Irish Spa and Hot Tub Association.

View Hot Tub Assist's BISHTA Certificate »